EMG was selected as a key project management and construction management software provider as Walgreens sought to promote its “Well Experience” through the transformation of its pharmacies and their customers’ shopping experience. In 2012, Walgreens launched an initiative to transform the shopping experience in their signature stores nationwide. The program involved complete renovation and remodeling of interior and exterior portions of each building with a focus on the “Well Experience.” Walgreens had not previously outsourced Project Management services.
After considering several construction project management software options, and viewing demonstrations of each, Walgreens chose ProTrack for program-wide (not just EMG’s projects) reporting across each site’s 12-week duration of renovation. The stores were required to remain open 24 hours a day. EMG embedded a Project Manager in Walgreens’ offices providing centralized program support and contributed to field support. Projects were finished on time and within budget. Data on a 700-line schedule was managed and reported in real time. EMG was selected to have an expanded role in the years since then, as the program grows and evolves.